Consulting Articles and Newsletters - page 32

People and System Thinking

04 Nov 2015

I am a big believer in system thinking. This can be pretty simply defined as believing that people are doing the best that they can, and that the system they are required to operate in is what dictates the results. Another way of looking at it is realizing that if you put any person in the same situation in a given system, you will almost always get the same results.

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Features and Gambling

14 Sep 2015

Sometimes, I get a lot of pressure from clients to build more and more features. There are plenty of people who speak on the perils of, “The Feature Trap.” I wanted to try and work out my own way of explaining it, and thought I would share where I wound up after thinking about this for a 5 hour car ride home.

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