Consulting Articles and Newsletters - page 19

I Never Said That!

09 Sep 2020

I was working with a group, and we were starting a new project. In this particular case, one group thought the project was for one set of users with a scope set. Another thought the goal was different, and yet another thought there was an other stakeholder.

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How I Stopped On Call Support

03 Sep 2020

For the first few jobs in my career, I lived with what many did, the dreaded on-call rotation. That is, for the uninitiated, when you do your typical workday, and then you remain available to handle support issues through the night. One particular job left me with several weeks of late-night calls, and I couldn’t stand it anymore. So here’s the story of how I stopped doing on-call support from then on.

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What’s My Value

28 Aug 2020

On Friday, I led two back-to-back workshops about building resumes that lead to getting interviews, nearly 100% of the time. One of the things I was most worried about teaching people was how to write their experience in a way that shows value.

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